8AI8AI · Recertification Module

Income changes shouldn't wait for annual recertification.

8AI handles mid-year income changes with self-service tenant reporting, HUD formula automation, and instant HAP recalculation — keeping your rent rolls accurate without adding to staff workload.

The challenge

Mid-year income changes create real-time compliance pressure.

When a participant's income changes — a new job, a lost job, a household change — HUD requires a prompt recertification and HAP adjustment. Manual processes mean delays, errors, and rent rolls that don't reflect reality.

How it works

Self-service intake to approved HAP adjustment — automatically.

Tenants initiate the process. 8AI handles the formula work. Staff review and approve.

1

Report

Tenant reports income change through the self-service portal — no office visit, no paper form.

2

Document

8AI generates a tailored document checklist and sends automated reminders until requirements are met.

3

Calculate

HUD income formula runs automatically — adjusted gross income, deductions, and TTP calculated to spec.

4

Adjust

New HAP amount enters the staff approval queue. One review, one click — adjustment submitted.

What's included

Everything needed to process recertifications accurately and on time.

Designed around HUD 24 CFR Part 5 income definitions and PIH Notice guidance.

Self-Service Tenant Portal

Participants report changes, upload documents, and track status — reducing inbound calls and delays.

HUD Income Formula Engine

Annual income, adjusted income, and TTP calculated precisely against current HUD definitions — no manual math.

Document Checklist Automation

The system generates the exact document list needed for each case type and follows up automatically.

Instant HAP Recalculation

New housing assistance payment computed immediately when income data is confirmed — no recalculation lag.

Staff Approval Queue

Completed cases surface in a prioritized queue. Staff review the summary, verify the calculation, and approve.

Audit Trail

Every step timestamped and attributed — income reported, documents received, formula run, adjustment approved.

See it in action

See how recertifications can run without the paper chase.

We'll walk through 8AI using a partner PHA's income types, deduction categories, and approval workflow.

Request a Demo