Our commitment
Blue Flame Group is committed to ensuring that our website and the 8AI platform are accessible to all users, including people with disabilities. We believe that accessible technology is essential — particularly for a product used by public housing authorities serving diverse communities under federal programs.
We actively work to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 published by the World Wide Web Consortium (W3C), and we align our practices with Section 508 of the Rehabilitation Act as applicable to our government-adjacent software.
Conformance status
This website aims for WCAG 2.1 Level AA conformance. We are in active development and some areas are partially conformant — meaning some content does not yet fully meet all criteria.
| Area | Status | Notes |
|---|---|---|
| Marketing pages (this site) | Targeted AA | Semantic HTML, keyboard navigation, colour contrast reviewed |
| 8AI application portal | In progress | Ongoing audit against WCAG 2.1 AA; updates released continuously |
| PDF documents | In progress | Key documents being tagged for screen reader compatibility |
Accessibility features
The following features are implemented or targeted across our web properties:
- Semantic HTML5 landmark regions (
header,nav,main,footer) - Descriptive
alttext on all meaningful images - Colour contrast ratios meeting WCAG 2.1 AA minimums (4.5:1 for body text, 3:1 for large text)
- Keyboard-navigable interface — all interactive elements reachable without a mouse
- Focus indicators visible on all interactive elements
- Form labels associated with their inputs
- Responsive layout that reflows for zoom up to 400% without horizontal scrolling
- No content flashes more than 3 times per second (seizure safety)
- Link text descriptive of destination — no standalone "click here" labels
Known limitations
We are aware of the following areas that do not yet fully meet our target standard. We are actively working to resolve them:
- Animated diagram (4 C's section): The hub-and-spoke animation on the homepage does not pause on user request. Users who prefer reduced motion should use browser or OS settings to suppress motion (
prefers-reduced-motionsupport is on our near-term roadmap). - Google Maps embed: The embedded map on the About page may have limited keyboard and screen reader accessibility depending on the user's Google Maps preferences.
- PDF content: Some downloadable documents are not yet fully tagged for assistive technology. Contact us for an accessible version of any document.
Third-party content
This site uses Google Fonts (loaded externally) and Google Maps embeds. These third-party services have their own accessibility policies. Blue Flame Group does not control their conformance but selects providers with documented accessibility commitments.
Request accommodation
If you experience a barrier on this website or need content in an alternative format, please contact us. We aim to respond to accessibility requests within 3 business days.
Email: info@blueflamegroup.ai
Phone: +1 915 235 9180
Mail: Blue Flame Group · 304 Texas Ave., El Paso, TX 79901
Please describe the specific barrier you encountered, the assistive technology you use (if any), and the page or feature affected. We will work with you to provide the information or functionality in an accessible manner.
Formal complaints
If you are not satisfied with our response to your accessibility concern, you may contact the U.S. Department of Justice Civil Rights Division or file a complaint with the Access Board regarding Section 508 obligations:
This statement was prepared in June 2026 and will be reviewed annually or following significant changes to this website.